Privacy Policy

Privacy Policy – FluSpeak

Last updated: March 2026

  1. Information We Collect
    When you use FluSpeak, we collect:
  • Account information: username, email address when you register
  • Voice recordings: audio recorded during practice sessions (sent to OpenAI Whisper for transcription, not stored permanently)
  • Usage data: practice history, scores, session duration
  • Weekly goals and progress data
  1. How We Use Your Information
  • To provide AI-powered speaking practice and feedback
  • To track your learning progress over time
  • To send account-related emails (OTP verification, password reset)
  • To notify you when your daily practice quota is running low
  1. Third-Party Services
    FluSpeak uses the following third-party services:
  • OpenAI API: for speech-to-text (Whisper) and AI feedback (GPT-4o-mini). Audio is processed in real time and not stored by us.
  • Microsoft Azure: for sending transactional emails
  1. Data Storage
    Your data is stored on a secure server located in Vietnam. We use industry-standard security measures to protect your information.
  2. Data Retention
  • Account data is retained as long as your account is active
  • Voice recordings are deleted immediately after processing
  • Practice history is retained to provide progress tracking
  1. Your Rights
    You have the right to:
  • Access your personal data
  • Request deletion of your account and data
  • Opt out of non-essential communications
  1. Children’s Privacy
    FluSpeak is not intended for children under 13. We do not knowingly collect data from children under 13.
  2. Contact Us
    If you have any questions about this Privacy Policy, please contact us:
  • Email: tuananh605b@gmail.com
  • Zalo: 0963082184
  • Address: 45 Văn Cao, Ecorivers, Tân Hưng, Hải Phòng
  1. Changes to This Policy
    We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or in-app notification.

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